At Xpert Workwear, we always strive to offer great service with fast delivery times, backed up with large stock holdings.
We are committed to supporting our customers in the most efficient, helpful and friendly manner.
Please see below for details about our shipping rates, carriage paid amounts, delivery times and returns policy.
Delivery Rates
UK – FREE over £75
Standard delivery is FREE for all orders over £75 net and £4.95 for orders under £75 with our preferred courier. Please note that we cannot leave items without a signature.
Delivery Times
Deliveries will take 1-3 working days, depending on the product(s) and customer location. This can extend beyond the allotted time frame in peak seasons and is subject to stock availability. Should any delays occur, our customer services team will be in touch to provide regular updates.
Order Tracking
If you have a query about your order, please call our customer service team on 028 9083 9090 or email [email protected]. Lines are open from 7:30 am to 4:30 pm Monday to Friday.
Returns
For faulty goods, please request a faulty goods returns note by emailing [email protected]
No-Hassle Returns – Send it back for up to 28 days!
Xpert™. promises a ‘no-quibble’ guarantee. You can shop safe in the knowledge that if you’re unhappy with your purchase for any reason, you can simply return it to us in its original packaging within 28 days from the delivery date. On receipt, we will issue you a full refund for the price you paid for the item.
Please note – for hygiene and safety reasons, products that have been worn cannot be accepted for return or exchange. We recommend trying on all products indoors, on a clean and clear surface, before wearing them out in public. If you receive a damaged or defective item, please contact us immediately, and we will provide instructions for a return or exchange. We appreciate your understanding and cooperation in this matter.
Postal charges of exchanges and returns are at the cost of the customer, and we recommend you use Royal Mail registered post.
